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Ann has over 35 years’ experience of working with children and young people. For the past 9 years, she has been employed as Children Rights and Complaints Officer for Newport City Council. Ann currently volunteers with RESOLVEit, she ensures that all policies are up to date and relevant to the companies work. Ann is devoted to ensuring that children/young people/ adults are aware of the United Convention on the Rights of the Child (UNCRC); that they understand their rights, enabling them to be able involved in decision making that affects their lives. Ann feels that it is crucial children and young people know how to be safe and that it is their right.


  • Degree in Youth and Community Work - YMCA National College, London
  • Principles of Community Development - University of Glamorgan
  • Community Strategy Planning - University of Glamorgan
  • Community Profiling - University of Glamorgan
  • Community Development Teambuilding -University of Glamorgan
  • Community Sustainability- University of Glamorgan
  • Working in Partnership - University of Glamorgan
  • Motivating your staff and volunteers - VCVS
  • Juvenile Justice Training
  • Training Basic Skills - City and Guilds
  • Training Needs Analysis



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Children Rights and Complaints Consultant

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